Robotic process automation (RPA) is one of the mostcutting edge technologies that have taken the lead in organizations. They help to save money, time and resources. This is because they can do repetitive tasks without getting tired. RPA has been employed in numerous industries with a lot of enthusiasm and excitement. There are however some misconceptions and fears of RPA.
Will RPA replace humans?
It is very true that some activities that used to be done by humans are now being done by robots. This does not mean that human employees are not needed anymore. Even with the advancement in technologies such as artificial intelligence, human beings will still be needed to program these machines.
Robots cannot be independent
It is obvious that software robots are not able to function without humans. They will not be able to think like humans do. Robotic automation can therefore never replace human beings completely. Robots will, therefore, be used to help human beings perform efficiently but they won’t replace man completely. Robots have a lot of benefits to both employees and the company.
Some tasks can never be done by robots
RPA do menial tasks in organizations while employees get more time to focus on things that need humans such as marketing, sales, solutions and strategy. This creates a higher business value. It also helps to cultivate a deep customer engagement. When companies implement RPA, the roles of the staff need to be reviewed. This includes relocating the employees to more important roles rather than the tedious repetitive work.
Why is it necessary to train employees?
Companies should train employees on robotic process automation. This is to equip the staff with skills to be conversant with RPA. The staff should be trained on using robots, software and working with robots harmoniously. Employee training may be expensive but pays off afterwards. Read More: https://www.rpaimplementation.com/
